Privacy Policy / Disclaimer / T&C - Thapovan Ayurveda

DISCLAIMER POLICY

The information contained in this website is for general information purposes only. The information is provided by Thapovan Ayurveda LLP and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Thapovan Ayurveda LLP. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Thapovan Ayurveda LLP takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PRIVACY POLICY

This privacy policy sets out how Thapovan Ayurveda LLP uses and protects any information that you give Thapovan Ayurveda LLP when you use this website.

Thapovan Ayurveda LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thapovan Ayurveda LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17-June-2012.

WHAT WE COLLECT

We may collect the following information:

> Name and job title > Contact information including email address > Demographic information such as postcode, preferences and interests > Other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

INTERNAL RECORD KEEPING

We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@thapovanayurveda.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to
Thapovan Ayurveda LLP,
A 405 , Galleria Shopping Mall, A wing, 4th  Floor Above Oriental Bank , Opp KFC, Hiranandani Gardens, Powai, Mumbai, India - 400076.
.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below:
Registered Office
Thapovan Ayurveda LLP, Thiruvananthapuram, Kerala 72
Mumbai
A 405 , Galleria Shopping Mall, A wing, 4th  Floor Above Oriental Bank , Opp KFC, Hiranandani Gardens, Powai, Mumbai, India - 400076. Telephone No. : +91 2225701007, +91 9930528007, E-Mail ID : info@thapovanayurveda.com

TERMS AND CONDITIONS FOR CANCELLATION

A 24-hour cancellation notice is required to help us reschedule your appointments subject to space availability. The therapies are generally recommended as a course for 7, 14, 21 or 28 days for better effect.
A prior booking and scheduling needs to be done for every session to avoid disappointment and confusion. Clients are expected to report to the Centre at least 5 minutes before the scheduled time. One day prior notice should be given for cancellation or rescheduling of the appointments. Local taxes applicable the rate list is subject to revision without notice. Thapovan request a minimum of 24-hours notice for cancellations prior to the scheduled session. Missed appointment/no-show fee may apply for appointments that are cancelled without enough notice. Kindly arrive at least ten minutes before your scheduled appointment time in order to ensure a full ayurveda therapy session.
You may cancel your appointment without charge anytime before the close of business on the business day preceding your appointment. Same day cancellations will be charged 50% of the scheduled service price.
If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service. Once a written or verbal booking has been accepted by Thapovan Ayurveda, the client will have entered into an agreement to have treatment, based on these Terms and Conditions.
The fee for the treatment will be deemed due accordingly. The term ‘treatment’ is used for sessions of all therapies detailed on Thapovan Ayurveda’s website .If for any reason a treatment is cancelled by the client within less than 24 hours notice, the full treatment price remains due for the reserved time slot.
If at the time of cancellation the client re-books the session for another available time, only half of the treatment price for the missed time slot will be charged.
This fee is payable within 7 days or at the next session, whichever is earlier. If for any reason a treatment is cancelled by the client within less than 24 hours notice, the full treatment price remains due for the reserved time slot. If at the time of cancellation the client re-books the session for another available time, only half of the treatment price for the missed time slot will be charged. This fee is payable within 7 days or at the next session, whichever is earlier. If for any reason the client cancels an individual session which is part of a discounted prepaid package, the entitlement to that particular session from the package is lost.


REFUND POLICY

We do not offer refunds on payments or deposits made to reserve ayurvedic therapy, or any ayurvedic services. No refunds will be provided for deposits or money paid on cancellations done less than 24 hours before a scheduled appointment. No cancellation calls will be entertained.  Only a written mail for cancellation as per our policies will be considered for refund.
Cancellations received more than 1 week prior to the scheduled event are eligible for a 50% refund, and cancellations received less than 1 week prior to a scheduled event are eligible for a 25% refund. The owner(s) reserve the right to make the final decision on any and all refunds issued. Further queries on our Cancellation Policies, please contact us at (+9122) 2570-1007 or send us an email at info@thapovanayurveda.com.


ONLINE OFFER POLICY

Prior appointment/reservation is mandatory.  This cannot be combined with other existing offers. No cross gender available.  Taxes included. Booking, appointments, & changes are subject to availability. Online offers are valid from Monday to Friday only. Reservations are confirmed against an advance full payment. Coupon Code Available selected therapies only*

Thapovan Kerala Ayurveda Treatment Center

A 405, Galleria Shopping Mall, 4th Floor, A wing, Main Street,Opp. KFC.Near Roads Hotel, Hiranandani Gardens, Powai, Mumbai 400 076, India.

+91 9930528007

+91 9930528004

info@thapovanayurveda.com

Registered Office

Thapovan Ayurveda LLP, Thiruvananthapuram, Kerala 72, kerala@thapovanayurveda.com

Locations

We accept debit & credit card
We Accept

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